Clients
How do I request security coverage?
Use Request Service with your location, timing and priorities. A request starts a consultation and does not confirm coverage. Continue →
Where do you provide service?
Availability depends on the location, staffing and agreed scope. Check the service-area page and ask us to confirm your site. Continue →
What does security coverage cost?
Hours, officer requirements, travel, visit length, notice and responsibilities affect the quote. A written scope determines the agreed price. Continue →
Can I request armed or unarmed personnel?
Describe your requirements during consultation. Any proposed personnel and regulated duties must be appropriately authorized and licensed. Continue →
How soon can coverage start?
Provide your preferred dates. Start dates depend on staffing, site preparation and an agreed contract; submitting a request does not reserve personnel. Continue →
Can I ask for lockups, unlocks or patrols?
Yes. Describe the doors, schedule, access instructions and expected checks so these responsibilities can be assessed and priced. Continue →
How do I change existing coverage?
Sign in to the Client Portal and submit a service request to your account team. A request is not a confirmed contract amendment. Continue →
Where are my invoices and shared documents?
Invited client users can access their authorized organization in the Client Portal. Access and published documents depend on your membership. Continue →
Can I pay online?
Use the payment options offered on your invoice or within the Client Portal. Contact your account team about a disputed balance. Continue →
How do I request insurance information or a W-9?
Ask your account team through the Client Portal. Sensitive account documents are shared through the authorized client account. Continue →
What if I cannot sign in?
Use the portal sign-in and password recovery options. Ask your organization’s account administrator or the agency about invitation and membership access. Continue →
Does requesting service create a contract?
No. Scope, staffing, payment terms and the start date must be agreed separately. Continue →
Public
How do I verify an employee ID?
Scan the QR code on the card or use the verification entry page. Compare the photo, name, employee ID, dates and current status with the card. Continue →
Is Lakes Area Security a police agency?
No. Lakes Area Security is a private security company and does not claim government or general law-enforcement authority. Continue →
How do I check agency licensing?
See the company-maintained licensing record and use the North Dakota Private Investigation & Security Board to independently confirm current standing. Continue →
What should I do about an inactive or suspicious badge?
Do not rely on an inactive, expired or mismatched credential. Use the badge report option or contact the agency. Call 911 for immediate safety emergencies. Continue →
Can anyone request records?
You may submit a request, but release depends on authority, privacy, confidentiality and the records available. Submission does not guarantee disclosure. Continue →
Are records requests free?
Fees or a waiver are decided for each request. Review the estimate and payment instructions before agreeing to a charge; no universal fee is assumed. Continue →
Where can I send a complaint or commendation?
Use the officer-feedback route. Include dates and general context, and avoid sending identity numbers or confidential evidence through a public first-contact form. Continue →
Candidates
Where are current jobs listed?
The Careers site lists current published opportunities. If there are none, it says so; a general inquiry is not a job offer. Continue →
Do all employees need a security license?
Only employees conducting regulated activities require the applicable licensing. Check the particular job requirements and the Board’s rules. Continue →
Can I upload a résumé?
The application form accepts a PDF résumé and states its size limit. Hiring staff can review the uploaded file in the applicant record. Continue →
What happens after I apply?
You receive a reference and receipt. Hiring staff review qualifications and may contact you about interviews, background investigation and applicable licensing. No selection or timeline is guaranteed. Continue →
Where do current employees sign in?
Use NORTHSTAR for employee information, credentials, policies, documents and requests available to your account. Continue →
Start the conversation
LET’S TALK SECURITY.
Tell us what matters to you. We’ll discuss the right scope for your needs.